What do we collect?
We may collect the following information
Lacuna and other third party service providers may collect information from direct interactions and also publicly available sources.
What do we do with this information?
We collect this information to assist us in understanding your needs and to provide you with better service and support, and more specifically:
Where do we process information?
Information collected is processed in the EU and information may be transferred outside of the EU, only to the extent that the Group’s employees and affiliates may have access to that information to assist in product development and the extension of business relationships.
How do we secure the personal data?
We strive to ensure that your information is secure and in order to prevent unauthorised access or disclosure, we have established reasonable administrative, physical, electronic and managerial procedures to safeguard all data including personal information collected through the website.
How are cookies used?
A cookie is a small file placed on your computer that helps us analyse web traffic. These cookies allow our web applications to respond to you as an individual user. Specifically, we use Google Analytics which collects and processes which pages are being used, allowing us to analyse the data and improve our website. You can of course choose to accept or decline cookies, and your browser settings can be amended in keeping with your internal policies or preference. We would note that should cookies be declined, you may not get the full advantage from our web site.
How do we control your personal information?
We will not sell or distribute your personal information outside of the Lacuna Group unless we have your permission or are required by law to disclose that information. You can request details of the personal information that we hold about you as required by the Data Protection Act 1998. A small fee may be payable. If you would like a copy of this information, please contact Lacuna at the address given below:
Lacuna Solutions, Hyde Park House, 5 Manfred Road, London, SW15 2RS
Data Protection Enquires – DPenquires@bankcheck.io